Flight Cancelled Tonight?
Your Airport Hotel Plan.

Before you leave the gate, make five checks

The best room tonight is one you can actually check into—and leave in time for your next flight. Settle the flight details first, then work on the hotel.

1. 01

   Confirm what happens to your flight

   Check the airline’s app and speak to staff if the plan is unclear. Is the flight cancelled, are you confirmed on a replacement, or are you still on standby? Save the new flight number, date, departure airport and terminal. A different airport changes the hotel decision.

2. 02

   Ask about a room before paying for one

   Ask the airline whether it is arranging accommodation, meals and transport, and what it will cover. If you need to arrange your own stay, ask for the expense process and any spending limits in writing. A hotel voucher and credit for a future flight are different offers.

3. 03

   Find out where your bags will be

   Ask whether checked luggage can be collected or will stay with the airline. Keep your identification, medication, charger and essential overnight items with you. If a bag cannot be returned, ask about the airline’s assistance before buying replacements.

4. 04

   Confirm the room and the arrival time

   Call the property using its official contact details. Confirm a room can be occupied at your actual arrival time, the correct hotel night, reception access, guest count, identification and payment requirements. “Open 24 hours” does not confirm that a room is ready for you.

5. 05

   Arrange both journeys

   Check how you will get to the hotel tonight and back to the right terminal tomorrow. Include pickup waits, luggage, any accessibility needs and the full transfer cost. Do this before leaving the airport.

Ask first. Keep the answer.

Who is paying for tonight?

Get a clear answer about accommodation and transfers before committing to a nonrefundable room. Save cancellation notices, the airline’s response, your hotel confirmation and itemized receipts.

Ask: “Are you arranging a hotel? If I book one myself, which costs will you cover, what limits apply and how do I submit the receipts?”

For travel insurance, card benefits or an employer’s travel program, check the actual terms and required approvals. Do not treat a possible claim as money already approved.

For a cancelled flight to, from or within the U.S., a ticket refund may be due if you decline replacement travel and alternatives such as a travel credit. Taking the replacement flight changes that position. Check DOT’s refund guidance before choosing. A ticket refund and payment for tonight’s hotel are separate questions.

If assistance is not being arranged, record your attempts to contact the airline, use the applicable official guidance below and keep expenses reasonable. The right to care and the procedure for reclaiming your own spending depend on the rules covering the journey.

Which hotel gives you the most useful rest?

A lower room price is only part of the decision. Compare the complete room total, both transfers and the time you will spend getting in and out.

Six things to have on your phone

Tick these when you have checked them. Keep the important details available offline in case your connection drops.

0 of 6 overnight checks completed.

Find the airport guide you need

Use these guides as a starting point, then check hotels for your actual dates. Airport proximity alone does not confirm shuttle service or immediate check-in.