Find Your Ritz-Carlton

The Ritz-Carlton Frequently Asked Questions

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Ritz-Carlton deals and last-minute stays

Compare flexible rates, advance-purchase offers, and packages using the same hotel, dates, and travelers. Breakfast, dining credits, or other extras can add value when you will use them, but check the complete stay total and conditions.

For tonight or a short-notice trip, confirm the arrival date, room availability, and payment timing. A last-minute booking does not guarantee a lower price. If your schedule may change, weigh cancellation flexibility alongside any saving.

Find Ritz-Carlton hotels near your destination

Enter the full property name when you know which hotel you want. Otherwise, choose a city, airport, landmark, or street address to compare hotels around that location.

The form above can also use your current location with your permission. Results may include other brands, so verify each hotel’s name and complete address before continuing.

Review the actual journey to your meeting or activity. A downtown hotel, an airport-area property, and a resort outside the city can involve different transfer times and costs.

How to search for a Ritz-Carlton hotel

1. Open ritzcarlton.com website or the Marriott Bonvoy app.
2. Choose the hotel or destination, stay dates, rooms, and travelers.
3. Review the property’s address, room descriptions, photographs, facilities, and guest policies.
4. Check the selected offer’s inclusions, payment requirements, cancellation deadline, and total charges.
5. Compare the same hotel and dates on BusinessHotels.com before deciding where to book.

Ritz-Carlton rooms and suites

Compare the actual room category, layout, bedding, view, bathroom, and occupancy limit. A suite photograph or premium room description does not establish the inclusions of an entry-level offer.

• For work: review the desk, seating, internet options, power outlets, and space for calls.
• For families: confirm bedding, permitted occupancy, connecting-room arrangements, and extra-bed charges.
• For a special stay: check the specific view, terrace, suite layout, and any services included in the chosen rate.

Confirm essential accessibility and room requirements with the hotel. Request confirmation of any arrangement you need before arrival.

The Ritz-Carlton Club Level

The Club experience can include a dedicated concierge, lounge services, and additional amenities. Choose a room, suite, or offer that explicitly includes access, then verify the covered guests and current services with the property.

Club hours, meal presentations, and other inclusions vary by location. Confirm any essential arrangement before comparing a Club offer with a standard room.

Breakfast, restaurants, and dining plans

Compare dining options with your schedule. Breakfast, in-room dining, restaurant credits, and meal packages depend on the hotel and rate you choose.

For included breakfast, check the covered guests, venue, serving hours, and any limits. Discuss allergies or essential dietary requirements directly with the hotel before booking.

For a special meal, review current menus, reservations, dress requirements, and separate charges. A room booking does not automatically reserve a restaurant table or include every dining venue.

Spa, fitness, and time to unwind

If a workout, swim, or spa visit matters to your trip, check the individual hotel’s current facilities and availability before selecting a room.

Review treatment reservations, opening hours, seasonal closures, accessibility, age rules, and any extra charge. A spa, pool, sauna, or fitness class is not an inclusion to assume at every Ritz-Carlton.

For a wellness package, confirm the services, covered guests, treatment duration, and reservation conditions before comparing it with a room-only rate.

Business trips, meetings, and events

Start with the property’s location and the route to your office, meeting, or convention venue. Compare transport, parking, internet, workspace, and dining hours with your schedule.

For a meeting or room block, obtain a proposal covering capacity, accessibility, catering, audiovisual equipment, deposits, and cancellation. Event and group contracts can differ from an individual room reservation.

Confirm invoice arrangements and any corporate-rate eligibility before booking. Compare negotiated and public offers using the same inclusions and conditions.

Weddings, celebrations, and guest stays

Compare the venue, guest capacity, accessibility, catering, indoor alternatives, and accommodation needs with the property’s events team.

Request a written proposal covering service charges, taxes, deposits, minimum commitments, suppliers, and cancellation or date-change terms. A wedding package and an individual hotel room can have separate contracts.

For guests, confirm room-block deadlines, booking instructions, arrival arrangements, and which services are included in their selected rate.

Marriott Bonvoy and your booking channel

The Ritz-Carlton participates in Marriott Bonvoy. Stay rewards and member benefits depend on the participating property, eligible rate, and current program rules.

Marriott’s membership terms classify online travel agency rates as non-qualifying for stay points or miles, elite night credit, and elite benefits. Do not assume a BusinessHotels.com reservation qualifies.

Compare The Ritz-Carlton and BusinessHotels.com

Before you confirm your Ritz-Carlton stay

1. Verify the hotel name and address, dates, travelers, room category, and bedding.
2. Review the complete amount due, including mandatory charges, prepayment, deposits, and any payment collected at the property.
3. Read cancellation and change conditions, including the deadline, applicable time zone, and possible penalty.
4. Confirm essential amenities, Club access, accessibility, pet or family arrangements, identification, and arrival requirements.
5. Check the lead guest’s name and contact details, then save the confirmation and booking provider’s support information.

For changes or cancellation, start with the service that issued your reservation. Request early check-in or late check-out in advance; confirmation and an extra charge may apply.

More hotel guides and searches

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